AI Agents & Automation

The first generation of AI helped people find answers. AI agents go a step further: they take over clearly defined tasks. Think of requesting a missing status, reading a consignment note or comparing an invoice with the agreed rates. Your team no longer has to do those tasks themselves, but keeps the overview.

• Autonomous Logistics AgentsAgents that carry out complete logistics tasks independently from start to finish.
• AI Procurement AgentsSupport with transport procurement, from rate request to invoice check.
• Shipment Monitoring AgentsAgents that monitor shipments and take action themselves when deviations occur.
• Document Processing AgentsConsignment notes, proofs of delivery, rate cards and invoices read and processed automatically.
• Workflow AutomationProcesses automated across departments and systems, based on your own rules.
• AI Agent OrchestrationMultiple agents working together under one orchestration layer, with oversight and control.

An agent may only do what has been agreed in advance. For each task, we decide together with you how much independence an agent is given:

• Flag: the agent reports, an employee acts
• Prepare: the agent prepares the action, an employee approves
• Execute: the agent acts independently within fixed limits

Steps with financial or irreversible consequences always go past a person.

AI agents are only as reliable as the environment they run in. That is why our agents work within OrangeChain, with the same security as the rest of the platform: access management, encryption and data protection in line with the GDPR. Every action by an agent is recorded, so you can always look back at what was done and why. If an agent fails, a manual procedure takes over and your process keeps running.